Warranty & terms

Jehangir Enterprises (“we”, “us”) offers the warranties below on work performed and products supplied by us, subject to this policy and your tax invoice or job sheet.

For automotive glass repair and replacement carried out at our premises, we warrant eligible defects in line with the “Terms of warranty” below, typically for twelve (12) months from the invoice date or for the remaining life of the vehicle-whichever ends first-unless your invoice states a different period.

Sun control film, customised seat covers, 7D mats, and other accessories may carry shorter or different coverage; the period and scope printed on your invoice or product documentation will apply to those items.

Where a defect qualifies under this policy, we may repair or replace the automotive glass at no charge for the glass and our labour, subject to the limits below.

• Coverage applies to faults that are due to our installation workmanship or, where applicable, a defect in the glass traceable to supply through us-not to new damage from use of the vehicle after the job is completed.

• This warranty does not cover fresh breakage, cracking, or chipping caused by road debris, impact, vandalism, or similar events after installation. Those are normally matters for insurance or paid repair.

• Warranty service is generally provided at the branch where the original work was done, or at another Jehangir Enterprises location we nominate, within the service area we support from that branch.

• If we replace glass under this warranty, any replacement warranty continues only for the unexpired portion of the original warranty period (unless law requires otherwise).

• We may keep any glass we remove when replacing a defective unit, as part of settling the claim.

• Any statutory taxes, levies, or government charges that apply to parts or services supplied during a warranty repair may still be payable by you, as required by law.

• Our obligation is limited to repair or replacement of the glass we installed or supplied for that job. We are not responsible for indirect or consequential loss (for example loss of use, towing, or third-party claims), except where such a limitation is not allowed under applicable law.

• Glass carries the benefit of the manufacturer’s or supplier’s warranty where one exists. Short-term checks on related mechanical items (e.g. wiper or moulding operation where we have adjusted them as part of the job) may be stated on your invoice.

• If the exact same part number is unavailable, we may fit a comparable product of equal or better specification, with your agreement where practical.

Before you drive away, please inspect the vehicle with our staff-covering the glass, mouldings, paint edges, interior panels, window film, seat covers, or mats we supplied or fitted, as relevant to your job.

If you see any damage, poor fit, or other problem that may have been caused during our service, tell us immediately. Where we agree the issue is related to our work, we will make every reasonable effort to put it right on the spot before you leave.

A quick walkaround at handover protects both sides: we can fix small issues straight away, and it avoids uncertainty later about when something may have occurred. Concerns raised only after you have left may be harder to verify under this policy.

The warranty is void, or we may refuse or limit a free remedy (including labour or parts at our cost), if:

• You cannot show the original tax invoice or a clear job reference we can verify.

• The glass, adhesive, mouldings, or sensors have been removed, adjusted, or worked on by anyone other than our authorised personnel without our prior approval.

• The problem is the result of an accident, careless handling, or ignoring the post-installation instructions we gave you-including the “After glass installation - first day care” rules. If neglect of those instructions likely caused or worsened the fault, we may treat the claim as out of warranty.

• Warranty paperwork or the job card was not completed or signed as required at handover.

• You chose not to inspect at handover when our team was available, and you later allege damage from our service that would normally have been visible before you drove away.

Nothing here reduces your statutory consumer rights under applicable law.

Adhesive needs time to cure. For the first twenty-four (24) hours after you take the vehicle, unless we advise a longer period for your specific job:

• When closing doors with windows fully up, leave at least one window slightly open first so the cabin does not pressurise against the new seal.

• Avoid jolts, slamming doors, or impacts near the new glass.

• Keep driving to a minimum; avoid rough roads and harsh bumps.

• Keep the new glass and surrounding seals dry: do not wash the car, do not pour water on the glass, and avoid high-pressure or automated car washes until we confirm it is safe.

• Avoid driving in heavy rain or through deep water if you can-wet roads and spray soak the glass and seals before the adhesive has fully cured.

If you are unsure, call the branch that completed the work before you wash the vehicle, drive in rain, or take a long trip.

Window film: we warrant against obvious peeling, bubbling, or edge lift that is due to film or installation fault, for the period on your invoice. We do not cover new scratches, cuts, or chemical damage after delivery, or failure caused by rolling windows before the cure time we specify.

Seat covers and mats: we warrant against defects in materials or stitching from our supply and fit, or clearly wrong fitment against the vehicle details you confirmed, for the period on your invoice. Everyday wear, stains, burns, pet damage, or changes to your seats after fitment are not covered.

For all accessories, bring your invoice and allow us to inspect the vehicle or item before unauthorised rework.

Contact the Jehangir Enterprises branch where the work was performed, or use the phone or WhatsApp details on your invoice or our Contact page. Describe the issue and share photos if we ask.

We may inspect the vehicle before confirming a remedy. Delays in reporting a defect that is getting worse may limit what we can do under this policy.

We may revise this Warranty Policy from time to time. The version published on our website when you placed the order usually applies, unless a different written agreement says otherwise.

General business hours: Monday - Thursday: 10:00 AM - 8:00 PM; Friday: 10:00 AM - 8:00 PM (1:00 PM - 2:00 PM closed for prayer); Saturday: 10:00 AM - 8:00 PM; Sunday: Closed

Email: info@jehangirenterprise.com

Branch addresses and maps are listed on our Contact page.